Ready for Generative AI
Tock can integrate with AI/LLM solutions, such as GPT or Bloom, to build hybrid assistants providing the best experience ...and control.
The Open Conversation Kit
Tock can integrate with AI/LLM solutions, such as GPT or Bloom, to build hybrid assistants providing the best experience ...and control.
Successful services are powered
at scale by Tock, like
SNCF
Connect
(3M visits a day),
📞 AlloCovid in France
and many other assistants.
Complete and autonomous NLU solution leveraging opensource libs, such as OpenNLP, Stanford, Duckling and +.
Web, mobile, social networks, smart speakers, robots... Create your bot once, connect it to all your channels when you need it.
Simple graphical interfaces to build stories and models, manage multilingual and multichannel bots, better understand users with analytics.
Program complex stories using Kotlin, Python or Node.js provided components, or integrate with any language by leveraging Tock APIs.
Try Tock online, deploy in minutes using Docker running configurations, or setup your own platform to the Cloud, On-Premise, even embedded.
Tock is an open solution based on Open Source components and itself available on GitHub. It was awarded the price Les Acteurs Du Libre in 2019.
More and more teams and companies trust in Tock and open conversational platforms.
Join community members on
Gitter and feel free to ask!
🗓️ Ask for invitation to the Tock Community Virtual Coffee every other Thursday. 🗓
At WAXconf 2024,
Crédit Mutuel Arkéa and SNCF Connect & Tech teams will present
RAG and LLM seamless integration with traditional skills and CRM tools through the Tock platform,
including new "low code" RAG features available in Tock Studio.
RDV, June the 6th at Aix-en-Provence for this presentation (in French),
later available for replay.
At La Nuit des Meetup 2024, SNCF Connect & Tech presented a demo of a conversational experience leveraging the Tock platform with the Bedrock service from Amazon, showing the benefits of an "hybrid" solution providing both deterministic answers and Generative AI (RAG), stating one can experiment with various AI models then decide, where and when to use them in order to build the best user experience.
SNCF Connect & Tech, ENEDIS, Crédit Mutuel Arkéa and Linagora ran a
roundtable at Opensource Experience 2023
to share their experience with Tock in production, collaborations, the growing connection
with the Eclipse Foundation, what comes next for Tock with Generative IA (LLM/RAG).
Tock, 8 ans de prod et collaborations is available for replay (in French).
During the AI for Finance convention, the Crédit Mutuel Arkéa conversational team
leaders presented a REX about setting an hybrid organization to adopt LLM solutions
and leveraging the Tock platform as a "hub".
The talk is
available for replay (in French, for registered attendees).
At VivaTech 2023 the Groupe SNCF shared recents experiments
with various LLM and Generative AI technologies, such as ChatGPT or Bloom,
as well as the benefits of integrating them with Tock as a platform
providing more control and decoupled solutions.
La Revue du Digital wrote an article entitled
ChatGPT isn't ready to answer SNCF customers (in French).
Devoxx France, DevFest Nantes... SNCF Connect & Tech now leverages
Tock and SPooN
technologies to run its "employer brand" stand during major tech events.
Meet Mate
the robot: it is inexhaustible on the company, knows the current job offers, guides visitors during the convention...
always with a pure Open Source heart!
Several weeks after the service from OpenAI was launched, SNCF Connect & Tech performed a live demo at FOSDEM 2023 (track Kotlin). They created and integrated a Tock bot with ChatGPT in 20 minutes, building a unified conversational experience with both traditional (deterministic) answers and more possibilities from a powerful Generative AI solution, such as ChatGPT.
The Université de Lorraine
presented their REX about setting up the "Ully" chatbot with RASA then Tock,
first at Assises du CSIESR
then in the publication
la collection numérique (Feb. 2023, p.60).
The presentation
Retour d'expérience sur la mise en place d'un agent conversationnel
(in French) is available for replay. More about Ully in
la collection numérique (Feb. 2023, p.60).
SNCF, ENEDIS, Crédit Mutuel Arkéa... More and more organizations use Tock
to build and run internal assistants, some of them being open to
more than 100 000 employees.
There are various use cases: HR, legal support, purchasing, IT support,
using new tools, booking resources, helpdesks, DevOps, and more.
See
Tock user stories for more.
SPooN,
a company designing virtual avatars and totems, has developed a
Tock connector
making it possible to give life to a Tock bot through an animated avatar with multimodal interaction
(voice, eyes and touch) to build a rich and engaging experience.
To know more, contact the SPooN
team, or the Tock community on Gitter.
An interview of
François Nollen
(SNCF, TOSIT, Tock) by
Diolag
is now available at
Chatbot Stratégies,
as an opportunity to know more about the first years and the team behind Tock.
The 3 episodes
(in French) are available on the
Chatbot Stratégies
Website, as well as usual podcasting platforms.
Last November, the european Opensource Experience
event hosted two Tock-related presentations: the LinTO conference by Linagora (leveraging Tock)
and a Tock demo by SNCF/TOSIT.fr.
Replays are available for
20 minutes from zero to live chatbot with Tock (live demo) as well as
LinTO : framework vocal open source, souverain.
The French ENEDIS company has been leveraging Tock for several years.
After the success of their
internal assistants,
a chatbot is now available for customers on the company Website:
ENEDIS.fr.
Congratulations to the teams for these achievements and providing value to employees and customers!
To find more, visit the
Tock showcase.
Late 2020, INSERM SNCF and Allo-Media will share their experience building the
AlloCovid conversational service, based on Tock, at the
Voice Tech Paris 2020
conference.
It was the 24th of November for
AlloCovid, un service téléphonique conversationnel à grande échelle - L'IA
au service de la Santé (in French).
Last September the AI Paris 2020
conference hosted a roundtable discussion and a ROE about
AI & Open Source presented by big French companies
(namely SNCF, ENEDIS, MAIF and TOSIT.fr).
First was the
roundtable discussion,
the the return on experience
with Tock and Mélusine.
Built around a Tock bot,
the French AlloCovid
service informs and guides population about the Covid-19.
Designed by French experts, partners and volunteers,
it is available by phone, on the Web and WhatsApp.
The www.allocovid.com Website is now closed, but bot sources are available
here.
In 2019 the Acteurs du Libre
award for the
Best Open Source Strategy is given to SNCF for creating and sharing open platforms
such as Tock (e.Voyageurs) and Navitia (Kisio Digital).
Award ceremony: December 10th at the Grand Auditorium of
Paris Open Source Summit
(photos).
The creators of Tock and guests from SNCF, Enedis, EDF, Orange, SogetiLabs and TOSIT
share experience and stakes in play with
"
Conversational AI & Open Source":
open innovation, time to market, digital sovereignty, sustainability, governance...
The Paris Open Source Summit
channel makes the conference
available online (in French).
SNCF prepares a two-day open hackathon on Conversational AI using its Tock platform.
Everyone can register and bring coding skills and use cases, such as travel, accessibility, entertainment...
May the best team wins!
Rendez-vous November 21-22 at Espace 574 (St Denis) and the
Hack & Bot Website.
A public online platform is now available, making it easier to
test Tock without installing anything. A step-by-step guide can be found
in the documentation, so give it a try!
Start opening demo.tock.ai
then follow the "Try Tock"
guide instructions.
The TOSIT "The Open Source I Trust"
association creates a WorkGroup dedicated to Chatbots, in order
to share about open conversational solutions - such as Tock already leveraged by several
of its members.
Visit TOSIT.fr to known more about the
association and the companies involved.
They are always available: on the Web, mobile apps, social networks or smart speakers.
These assistants and companies leverage Open Source to bring innovation and services.
Learn more about Tock early adopters.