Tock Studio

Tock Studio brings together the user, technical and business interfaces of the bots: configure the Gen AI features, write the stories and answers that frame the generated answers, train the NLU model that decides between them, follow the conversations and measure their quality.

The Gen AI menus (RAG, vector store, playground, observability...) and the Answers Quality menu are described in the Gen AI section. This section describes the other menus:

• The Dashboard and the general interface
• Stories and answers:
  • The Stories & Answers menu
  • The FAQ menus
  • Building a multilingual bot
• Language Understanding, the NLU model that routes each sentence to a story, an FAQ or the RAG (see How the bot answers):
  • The Language Understanding menu
  • Intents
  • Entities
  • Building a conversational model
  • The Model Quality menu
  • Restricting the scope of intents
• The Test menu
• Monitoring:
  • The Analytics menu
  • The Metrics menu
• Administration:
  • The Settings menu
  • The Synchronization screen

The configuration of channels is described in the Channels section.

Chat with Tock

×